REFUND POLICY
A legal disclaimer
Because we provide customized products, we do not offer any return options.
Damaged or Defected items
However, if you receive a damaged or defective item, please contact us immediately for assistance. Our team will assess your request and opt for the best solution.
What to include in the Refund Policy
Any item that is returned worn or damaged that has not previously been disclosed to our customer support team will be rejected with their return void and products destroyed.
Any refund will be issued to your original payment method and it usually takes 7-10 business days.
Refunds will not be accepted without the receipt. All refund request are subject to verification of original sale, and we reserve the right to limit returns.
If a return request does not meet our requirements, we reserve the right to refuse and discard it without any justification.
When it's applicable, we reserve the right to offer or not a gift card for up to 50% of your initial order before taxes, available for 30 days.