top of page
FAQ
Foire aux questions
Most asked Questions
If your order says delivered but you can't find it, here's what to do: 1. Check the delivery address you provided. 2. Look around your property or ask neighbors. 3. Check for notes from the carrier. 4. Contact the carrier with your tracking number. 5. Still no luck? Reach out to usâwe're here to help! Together, we'll sort it out and ensure you get your order. đ
Once your payment is done, we start processing your order right away. Double-check before confirming! If you no longer need the item, consider gifting it to someone and spreading the #HUMANITY message. In some cases, we may offer a gift card (up to 50% of your order value, pre-tax) valid for 30 days. Check our Return & Refund Policy for details.
bottom of page